Terms & Conditions

Acceptance of Terms and Conditions

By contracting Knot & Ko, and paying a 20% deposit of the total booking of which 5% of the total booking is a non-refundable booking and administration fee the client hereby unconditionally accepts the terms and conditions listed. Please download the PDF file for more terms and conditions
Terms and Conditions may be changed without notice.

Knot & Ko

It is the responsibility of Knot & Ko to…

Offer a face-to-face consultation if required.
Assistance with colour schemes and flower choices, as well as arrangement, construction, style, structure and theme ideas.
Timely communication either via email or telephone
Site visit if required (travel fees may apply).
Construction of flower arrangements as per final floral invoice.
On the day, delivery, set up and dismantle if required.
Treating our clients event with utmost priority and respect.

Client Responsibilities

It is the responsibility the client to complete to…

Ensure payments are paid on time as per agreement.
Advise on any and all changes that affect the duties of Knot & Ko no later than 3 days before an event.
The client assumes all responsibility for the condition of the flower order, and other hired and purchased goods, after delivery or pickup.
The client acknowledges that, unless they have paid for a pack-down service, they are responsible for the clean and prompt return of all hired items to Knot & Ko within three (3) days of their event.
Agrees to all terms, conditions and policies as outlined below.

For full Terms and Condition please down load the PDF file.