Terms & Conditions
Acceptance of Terms and Conditions
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By contracting Knot & Ko, and paying a 20% deposit of the total booking of which 5% of the total booking is a non-refundable booking and administration fee the client hereby unconditionally accepts the terms and conditions listed. Please download the PDF file for more terms and conditions
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Terms and Conditions may be changed without notice.
Knot & Ko
It is the responsibility of Knot & Ko to…
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Offer a face-to-face consultation if required.
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Assistance with colour schemes and flower choices, as well as arrangement, construction, style, structure and theme ideas.
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Timely communication either via email or telephone
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Site visit if required (travel fees may apply).
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Construction of flower arrangements as per final floral invoice.
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On the day, delivery, set up and dismantle if required.
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Treating our clients event with utmost priority and respect.
Client Responsibilities
It is the responsibility the client to complete to…
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Ensure payments are paid on time as per agreement.
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Advise on any and all changes that affect the duties of Knot & Ko no later than 3 days before an event.
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The client assumes all responsibility for the condition of the flower order, and other hired and purchased goods, after delivery or pickup.
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The client acknowledges that, unless they have paid for a pack-down service, they are responsible for the clean and prompt return of all hired items to Knot & Ko within three (3) days of their event.
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Agrees to all terms, conditions and policies as outlined below.
For full Terms and Condition please down load the PDF file.