Terms & Conditions

Acceptance of Terms and Conditions

  • By contracting Knot & Ko, and paying a 20% deposit of the total booking of which 5% of the total booking is a non-refundable booking and administration fee the client hereby unconditionally accepts the terms and conditions listed. Please download the PDF file for more terms and conditions

  • Terms and Conditions may be changed without notice.

 

Knot & Ko

It is the responsibility of Knot & Ko to…

  • Offer a face-to-face consultation if required.

  • Assistance with colour schemes and flower choices, as well as arrangement, construction, style, structure and theme ideas.

  • Timely communication either via email or telephone

  • Site visit if required (travel fees may apply).

  • Construction of flower arrangements as per final floral invoice.

  • On the day, delivery, set up and dismantle if required.

  • Treating our clients event with utmost priority and respect.

 

Client Responsibilities

It is the responsibility the client to complete to…

  • Ensure payments are paid on time as per agreement.

  • Advise on any and all changes that affect the duties of Knot & Ko no later than 3 days before an event.

  • The client assumes all responsibility for the condition of the flower order, and other hired and purchased goods, after delivery or pickup.

  • The client acknowledges that, unless they have paid for a pack-down service, they are responsible for the clean and prompt return of all hired items to Knot & Ko within three (3) days of their event.

  • Agrees to all terms, conditions and policies as outlined below.

For full Terms and Condition please down load the PDF file.